Privacy Policy
If you need further information regarding this policy, please contact us at:
- Email: info@medq.africa
- Phone: +27749439553
- Physical Address: 25 West Road, Houghton, Johannesburg, South Africa
Welcome to https://medqhealth.co.za (the “Site”)
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard information from visitors (“Visitors”) and users who register and transact business on the Site (“Authorized Customers”).
What is Personally Identifiable Information?
“Personally Identifiable Information” refers to data that can identify, contact, or locate an individual. This includes, but is not limited to:
- Name
- Address
- Phone number
- Email address
- Financial details (e.g., credit card information)
It does not include anonymized data or demographic information not linked to a specific individual.
Information Collection
What Information Do We Collect?
- Visitors: Basic user profile information.
- Authorized Customers:
- Name, address, email, phone number.
- Payment details (e.g., credit card information).
- Social media profile details (if applicable).
Third-Party Collection
We partner with service providers (e.g., payment processors) who may also collect information. These parties follow their privacy policies, and we encourage you to review their practices.
How Do We Use Personally Identifiable Information?
- To improve your experience on our Site.
- To offer products and services.
- To respond to inquiries and provide requested information.
- To send promotional emails or updates related to the Site.
- To fulfill transactions and secure payments.
Information Sharing
We may share data:
- With affiliated agencies or vendors for service delivery.
- To comply with legal obligations.
- Upon consent for marketing purposes (you can opt out anytime).
Data Security
Your data is stored securely with access limited to authorized employees. Sensitive details (e.g., payment information) are encrypted. While we strive for robust security, no system is foolproof.
Your Choices
- Opt out of promotional emails by contacting us.
- Disable cookies via browser settings (some features may not work).
Cookies Policy
Cookies help us improve user experience by tracking preferences and ensuring security. You can disable cookies in your browser, but this may limit functionality.
Your Rights Under Data Protection Laws
- Access, correct, or delete your information.
- Restrict or object to processing.
- Portability of your data.
- Withdraw consent anytime.
- File a complaint with relevant authorities.
Children’s Privacy
We do not knowingly collect data from children under 18. Parents/guardians should contact us if they believe their child has provided personal information, and we will delete it promptly.
Legal Compliance
We may disclose information to comply with laws or protect the safety of users.
Policy Updates
Changes to this policy will be posted on this page. We recommend checking it periodically.
Links to Other Sites
Our Site contains external links. We are not responsible for the privacy practices of these websites. Please review their policies before sharing any personal information.
Last Updated: February 2, 2024
For further assistance, contact us at info@medq.africa.